Mya (Melanie) Burns
7610 Skillman ST #101 
Dallas, TX 75231
817-505-6974
me@myaburns.com

Skills

Customer service, food service, cashier, retail, professionalism, leadership, works well with others

Experience

Olive Garden							July 2022 - February 2023
Hostess
    • Maintained clean lobby, tables, common areas, and bathrooms
    • Checked menus at all stations
    • Performed basic server tasks when needed: started off unattended tables, served food and drinks
    • Provided excellent customer service
    • Kept guest happy and tables turning without overwhelming servers

Spencer’s Gifts							November 2022 - February 2023
Retail Associate
    • Maintained a clean store
    • Assisted customers with inaccessible items, and with online merchandise
    • Provided excellent customer service, and solved problems
    • Took inventory, restocked items, checked tags
    • As cashier, took care of customers in a timely manner

Ra Sushi								May 2023 - December 2023
Lead Hostess And To-Go Specialist
    • Responsible for fully building and training the host team, including the details of what we did differently, how to ensure a smooth dinner rush, and how to have a stable restaurant
    • Led the host team by setting a good example
    • Taught host team members how to perform side tasks, including bathroom checks, setting up the dining room, preparing to-go utensils and containers, and other tasks
    • Made side task lists for follow-up and accountability
    • Greeted tables, ran food, assisted wherever needed
    • Took care of to-go orders in a timely manner while handling guests inside the restaurant

Education

High School Diploma
Bridges Accelerated Learning Center & Grapevine High School
    • Grapevine UIL Choir member
    • Grapevine swim team member

Current Phase 2 Cosmetology Student
Collectiv Academy